The Toronto Reference Library; expanding access. increasing opportunity. building connections.
Toronto Public Library will be recognized as the world's leading library by informing and inspiring Toronto and its communities, making us all more resilient, more knowledgeable, more connected and more successful.
Toronto Public Library provides free and equitable access to services which meet the changing needs of Torontonians. The Library preserves and promotes universal access to a broad range of human knowledge, experience, information and ideas in a welcoming and supportive environment.
Equity: Accessibility, respect and fairness
Diversity: Valuing individual needs, experiences and differences
Intellectual Freedom: Guaranteeing and facilitating the free exchange of information and ideas in a democratic society, protecting intellectual freedom and respecting individuals' rights to privacy and choice
Innovation: Encouraging creativity, experimentation and the generation of ideas
Inclusion: Welcoming participation in decision making and service development by residents and communities
Integrity: Open, transparent and honest in all our dealings
Accountability: Taking responsibility for our actions and the services we provide
Service Orientation: Providing excellent, responsive services